Tools & Resources

Tools & Resources

We’re Here for You When You Need Us

Use these tools and resources to learn how Essent’s Master Policy guidelines are applied in the event of a Default, and how you can submit and manage Default-related and Claim-related documents.

You can also email lossmanagement@essent.us or call (877) 331-9077. Our dedicated associates are available to assist you Monday through Friday, 9 a.m. to 5 p.m. Eastern Time.


Loss Management Resources

Loss Management Online

Submit a Notice of Default, provide a Monthly Status Update, file a Claim For Loss, obtain a Claim Status or EOB and upload documents.

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Bidding Instructions

Review Essent’s Master Policy requirements for bidding at a foreclosure sale.

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Natural Disasters Delegation Notice

Learn the different circumstances under which Servicers can suspend foreclosure proceedings.

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Loss Mitigation Approval Request Form

Complete this form and email it to Essent to request approval for repayment.

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Notice of Default and Monthly Status Update

Complete this form and email it to Essent to report a delinquency on a Loan.

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Notice of Completed Loan Modification

Complete this form and email it to Essent to provide details of the modified Loan terms for a Property.

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Claim For Loss Form

Complete this form and email it to Essent, along with any required documentation to file a Claim for Loss.

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Default and Claims Servicing Guide

Understand the general requirements of our Master Policy that become applicable in the event of a Default.

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