We’re Here for You When You Need Us
We are committed to providing you with exceptional mortgage insurance (MI) servicing, from state-of-the-art processing capabilities to a dedicated team of Client Services Specialists.
We also believe that MI should be clear, fair and there when you need it. Clarity of Servicing is our commitment to helping you understand how we support your MI servicing needs and how we approach Claim disposition, so you can fully realize the benefits of Essent’s Master Policy.
MI SERVICING ONLINE
Activate Certificates, oversee Servicing Portfolios and manage Certificate information.
LOSS MANAGEMENT ONLINE
Submit a Notice of Default, provide a Monthly Status Update, file a Claim For Loss, obtain a Claim Status or EOB and upload documents.
MI Servicing Resources
Client Services Guide
Review the procedures for servicing MI with Essent.Download PDF
Servicing Online User Guide
Learn how to establish a servicing account with Essent, search for Certificates, generate reports and more.Download PDF
See three- and five-year refund schedules for non-HPA cancellations.Download PDF
Loss Management Resources
Review Essent’s Master Policy requirements for bidding at a foreclosure sale.Download PDF
Natural Disasters Delegation Notice
Learn the different circumstances under which Servicers can suspend foreclosure proceedings.Download PDF
Loss Mitigation Approval Request Form
Complete this form and email it to Essent to request approval for repayment.Download PDF
Notice of Default and Monthly Status Update
Complete this form and email it to Essent to report a delinquency on a Loan.Download PDF
Notice of Completed Loan Modification
Complete this form and email it to Essent to provide details of the modified Loan terms for a Property.Download PDF
Claim For Loss Form
Complete this form and email it to Essent, along with any required documentation to file a Claim for Loss.Download PDF
Default and Claims Servicing Guide
Understand the general requirements of our Master Policy that become applicable in the event of a Default.Download PDF