LOS: Encompass by ICE Mortgage Technology

LOS: Encompass by ICE Mortgage Technology

 

Learn more about Essent and our integration with ICE Mortgage Technology Encompass® Standard/Classic and TQL®.

 

Encompass® FAQs

Get answers to your most frequently asked questions for Encompass® Standard/Classic and TQL®.

 

WHAT IS MY ENCOMPASS® USER ID/PASSWORD?

Your company’s Encompass Super Administrator provides you with your Encompass User Id/Password. If your company is not already set up for Essent MI in Encompass, please ask your Encompass Super Administrator to contact EssentConnect at 833.ESNT4MI (833.376.8464) or essentconnectsupport@essent.us.

 

HOW DO I ASSOCIATE MY QUOTE TO MY DELEGATED ORDERS?

When you are ready to submit or resubmit an Essent Delegated order in Encompass, you will see the most recent Encompass requested quote in the Quote ID field on the right side of your Essent screen in Encompass.

If you would like to enter a different Quote ID (requested via another system) or choose another Encompass-requested quote via the dropdown menu, you are welcome to do so! Simply update that Quote ID field.

 

HOW DO I INDICATE IF I WANT TO FINANCE A BPMI SINGLE PREMIUM?

For TQL: Check the box on the RIGHT side of the Essent screen in Encompass screen that is labeled “Premium Financed.”

For Standard/Classic (EME): Check the box on the LEFT side of your Essent screen in Encompass that is labeled “All or part of the MI premium will be financed.

 

HOW CAN I CONFIRM RECEIPT OF MY UPLOADED DOCUMENTS?

Once you complete the document upload, you should see a pop-up box that indicates the documents were successfully uploaded. If you do not receive that pop-up, you may need to perform the upload again via the following steps:

  • First, uncheck the checkbox “Don’t wait for upload.”
  • Attempt to send to Essent again.
  • If you receive an SFTP message, please contact EssentConnect at 833.ESNT4MI (833.376.8464) or essentconnectsupport@essent.us to assist.
 

WHAT IF I RECEIVE AN ESSENT GUIDELINE MESSAGE STATING THE SCENARIO DOES NOT MEET ESSENT’S MANUAL UNDERWRITING GUIDELINES?

If the loan DID receive either a Desktop Underwriter® Approve/ Eligible or Loan Product Advisor® Accept/Eligible:

  • Check the applicable AUS box at the bottom left hand side of the screen.
  • Enter the recommendation.
  • Resubmit.

If the loan did NOT receive either a Desktop Underwriter Approve/ Eligible or Loan Product Advisor Accept/Eligible, the guideline message is accurate.

 

HOW DO I ENSURE THAT THE INDUSTRY STANDARD COVERAGE PERCENTAGE FOR MY LOAN SCENARIO IS DEFAULTED?

Select the green arrows beside the Coverage Percentage field prior to submitting your request.

 

I SUBMITTED MY LOAN NON-DELEGATED. HOW DO I SWITCH IT TO DELEGATED?

For Encompass TQL:

  • If you have not uploaded documents, you can select delegated and resubmit.
  • If you have uploaded documents, please contact EssentConnect at 833.ESNT4MI (833.376.8464) or essentconnectsupport@essent.us to assist you with your request.

For all other integrations or Essent Online MI Ordering, please contact EssentConnect at 833.ESNT4MI (833.376.8464) or essentconnectsupport@essent.us to assist you with your request.

 

Encompass Instructional Videos

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Encompass® Rate Quote Request

Instructional Video < 3 min.

Learn how simple it is to request Essent rate quotes and import MI fees through Encompass by ICE Mortgage TechnologyTM.

Watch Now
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Encompass® Non-Delegated MI Application

Instructional Video < 5 min.

Get step-by-step instructions on how to submit a non-delegated loan for Essent MI through Encompass by ICE Mortgage TechnologyTM.

Watch Now
"

Encompass® Delegated MI Application

Instructional Video < 3 min.

Get step-by-step instructions on how to submit a delegated loan for Essent MI through Encompass by ICE Mortgage TechnologyTM.

Watch Now

Encompass® and TQL® are registered trademarks of Ellie Mae, Inc.

Desktop Underwriter® is a registered trademark of Fannie Mae.

Loan Product Advisor® is a registered trademark of Freddie Mac.