Get insight into how COVID-19 is impacting the mortgage industry, including how companies are planning for and/or managing the return to work in an office for their employees.
We surveyed nearly 700 customers to gain insight into how the COVID-19 pandemic is impacting the mortgage industry. These key insights can help you gain a better understanding of the perceptions among your lender peer groups around how:
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The current remote work model is working within mortgage lending. |
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Our lender customers are planning for and/or currently managing their return to work in a formal office environment. |
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Managers and employees within our industry see the post-pandemic model evolving going forward. |
Request The Full Report!
2021 Peer Review:
Return-To-Work Trends In The Mortgage Industry.
We're excited to share access to our full research! Request your copy today, and we’ll send you the free report when it is released on June 21, 2021!
Remote Productivity
More than half of all respondents feel their personal productivity, as well as their company’s productivity, has improved during the work-from-home period. And, most feel positive about remote work at their company.
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Of all respondents feel their personal productivity improved while working remotely. |
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Of all respondents feel their company's productivity improved while working remotely. |
Looking Ahead
Over 50% all respondents believe that at least half of their company’s workforce will be back in the office by fall, 2021, and an even greater percentage believe their company will support a hybrid work model going forward.
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Believe that at least 50% of their workforce will be back in the office by fall 2021. |
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Believe their company will support a post-pandemic hybrid work model.Most Important On-Site Job Aspects
Nearly two thirds attribute the most importance to meeting/collaborating with colleagues and the least importance to meeting with vendors.
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Meaningfully important to meet/collaborate with colleagues. |
Least important activity is meeting with vendors. |