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Essent’s Master Policy defines Default as the “failure of a Borrower to pay, when due, a non-accelerated amount equal to or greater than one regular periodic payment payable under the terms of the Loan.” A Loan is considered to be in Default if a payment is not made by the close of business on the installment due date.
To report a delinquency, the Servicer must provide Essent with a Notice of Default:
- within 45 days of an Early Default (defined as failure of the Borrower to make any of the initial 12 payments); or
- within 10 days of the first to occur:
- the date the Borrower becomes three months in Default or;
- the date when any Appropriate Proceedings, which affect the Loan or the Insured’s, the Third-Party Beneficiary’s or Borrower’s interest, have commenced
The Servicer can submit a Notice of Default Form to Essent by Electronic Data Interchange (EDI), or via Loss Management Online.
Monthly status updates
Once a Default is reported, the Servicer must provide a Monthly Status Update to Essent by the 25th calendar day of the month following the initial reporting of the delinquency, and must continue providing monthly status reports until:
- the Default is cured
- a Claim is filed
- the coverage is canceled
The Servicer can submit monthly status reports by EDI or via Loss Management Online.
For more information, please read our Default and Claims Servicing Guide.
You can also email firstname.lastname@example.org or call (877) 331-9077 for more information. Our dedicated associates are available to assist you Monday through Friday, 9 a.m. to 5 p.m. Eastern Time.
Loss Management Resources
Loss Management Online
Submit a Notice of Default, provide a Monthly Status Update, file a Claim For Loss, obtain a Claim Status or EOB and upload documents.
Natural Disasters Delegation Notice
Learn the different circumstances under which Servicers can suspend foreclosure proceedings.Download PDF
Loss Mitigation Approval Request Form
Complete this form and email it to Essent to request approval for repayment.Download PDF
Notice of Default and Monthly Status Update
Complete this form and email it to Essent to report a delinquency on a Loan.Download PDF
Notice of Completed Loan Modification
Complete this form and email it to Essent to provide details of the modified Loan terms for a Property.Download PDF
Claim For Loss Form
Complete this form and email it to Essent, along with any required documentation to file a Claim for Loss.Download PDF
Default and Claims Servicing Guide
Understand the general requirements of our Master Policy that become applicable in the event of a Default.Download PDF