We’re Here for You When You Need Us
We strongly believe that mortgage insurance (MI) should be clear, fair and there when you need it. Clarity of Servicing is our commitment to helping you understand how we approach Claim disposition so you can fully realize the benefits of Essent’s Master Policy.
Our Loss Management Team is dedicated to working with you to:
- ensure consistent Default reporting
- assist with filing Claims for Loss
- settle all Claims in a fair and timely fashion and according to the terms of Essent’s Master Policy
For more information, email email@example.com or call (877) 331-9077. Our dedicated associates are available to assist you Monday through Friday, 9 a.m. to 5 p.m. Eastern Time.
Loss Management Resources
Loss Management Online
Submit a Notice of Default, provide a Monthly Status Update, file a Claim For Loss, obtain a Claim Status or EOB and upload documents.
Natural Disasters Delegation Notice
Learn the different circumstances under which Servicers can suspend foreclosure proceedings.Download PDF
Loss Mitigation Approval Request Form
Complete this form and email it to Essent to request approval for repayment.Download PDF
Notice of Default and Monthly Status Update
Complete this form and email it to Essent to report a delinquency on a Loan.Download PDF
Notice of Completed Loan Modification
Complete this form and email it to Essent to provide details of the modified Loan terms for a Property.Download PDF
Claim For Loss Form
Complete this form and email it to Essent, along with any required documentation to file a Claim for Loss.Download PDF
Default and Claims Servicing Guide
Understand the general requirements of our Master Policy that become applicable in the event of a Default.Download PDF