Essent’s Loss Management department is here to work with you to ensure consistent reporting, engage borrowers in home retention strategies or other loan workouts, and help your staff file and settle a claim on our policies.
To report a default, submit a loss mitigation request, or to file a Claim for Loss, print and complete the applicable form from the Loss Management Forms List below and email it to: lossmanagement@essent.us (lossmanagement null@null essent NULL.us).
To obtain the status of a pending claim or to obtain an explanation of benefits, please email or call us.
Essent Guaranty, Inc.
Loss Management
101 S. Stratford Rd.
Suite 400
Winston-Salem, NC 27401
ph: 1.877.331.9077
lossmanagement@essent.us (lossmanagement null@null essent NULL.us)
Default and Claims Servicing Guide
Natural Disasters Delegation Notice
Bidding Instructions
Loss Mitigation (Approval Request Form)
Notice of Default and Monthly Status Update
Notice of Completed Loan Modification
Claim for Loss

